Forever 21

Associate, Store

Jobs Description

The Store associate will be responsible for assisting customers with product location selection, availability, pricing returns and sales items. The Associate will also assist in setting up displays, stocking shelves, cashiering and opening/closing store.

Areas of Responsibility

  • Ensure great  customer service by assisting in location, availability and section of merchandise
  • Maintain store selling floor, fitting rooms, visual displays, presentation and conditions
  • Assist in daily store recovery, before, during or after store opening hours
  • Adhere to company policies, procedures, and loss prevention practices
  • Complete sales transactions and maintain proper accountability at registers
  • Process merchandise returns and exchanges courteously and under company guidelines
  • Support all management, visuals, and sales team at all times

 

Education / Experience Requirements

  • Must be 18 years old
  • A high school diploma or equivalent is preferred
  • Minimum of one year of retail sales experience preferred and previous cash handing experience preferred
  • Must have superior communication, organizational and time management skills
  • Must have excellent interpersonal skills and be able to act with integrity and business maturity to ensure that all business is conducted without bias or prejudice
  • Must be able to complete sales transaction in POS register system
  • Must be able to work under close supervision and comprehend detailed instruction
  • Must be able to spend up to 100% of the working time standing and walking
  • Must be available to work a flexible schedule to meet the needs of the business, which may include closing and weekend shifts
  • Must be able to lift and carry up to 50lbs., perform frequent standing, walking repetitive finger, hand and wrist motions, as well as bending, stooping, reaching, squatting, kneeling, pushing, pulling, climbing ladders, and work with cleaning chemicals

 

How to Apply

See store manager